LIBERE × WIND AND SEA Product price correction notice
Thank you for always using WIND AND SEA.
Regarding the LIBERE x WIND AND SEA collaboration product that went on sale on Saturday, January 27th, it has been discovered that due to a system flaw, there was a difference in some of the product prices between LIBERE and WIND AND SEA. Ta.
For customers who purchased this item, we will correct the amount charged to you.
For customers who purchased online, we have completed refunds and price corrections as follows.
[For those who purchase online]
We will notify you via email that the refund of the difference has been processed.
[For those purchasing with cash on delivery]
We have corrected the invoice amount so that you can pay the correct amount when you receive the item.
For customers who purchased at our store, we have responded as follows.
[For those who purchase by credit card payment]
We have corrected the amount charged through your credit card company.
[For those purchasing with cash and ID]
We would like to take care of the customers who purchased at WIND AND SEA TOKYO and WIND AND SEA HANKYU UMEDA on the 27th, so we apologize for the inconvenience, but please contact the store where you made the purchase.
WIND AND SEA TOKYO
Tel: 03-5422-3887
WIND AND SEA HANKYU UMEDA
Tel: 06-6313-9778
We have repaired the defects and have resumed sales online and in stores.
We deeply apologize for the inconvenience and concern we have caused our customers.
We will be extremely careful in the future to ensure that this does not happen again. Thank you for your understanding.
If you have any other questions, please feel free to contact us using the CONTACT section.
We apologize for the inconvenience, but we appreciate your continued patronage.
WIND AND SEA
Regarding the LIBERE x WIND AND SEA collaboration product that went on sale on Saturday, January 27th, it has been discovered that due to a system flaw, there was a difference in some of the product prices between LIBERE and WIND AND SEA. Ta.
For customers who purchased this item, we will correct the amount charged to you.
For customers who purchased online, we have completed refunds and price corrections as follows.
[For those who purchase online]
We will notify you via email that the refund of the difference has been processed.
[For those purchasing with cash on delivery]
We have corrected the invoice amount so that you can pay the correct amount when you receive the item.
For customers who purchased at our store, we have responded as follows.
[For those who purchase by credit card payment]
We have corrected the amount charged through your credit card company.
[For those purchasing with cash and ID]
We would like to take care of the customers who purchased at WIND AND SEA TOKYO and WIND AND SEA HANKYU UMEDA on the 27th, so we apologize for the inconvenience, but please contact the store where you made the purchase.
WIND AND SEA TOKYO
Tel: 03-5422-3887
WIND AND SEA HANKYU UMEDA
Tel: 06-6313-9778
We have repaired the defects and have resumed sales online and in stores.
We deeply apologize for the inconvenience and concern we have caused our customers.
We will be extremely careful in the future to ensure that this does not happen again. Thank you for your understanding.
If you have any other questions, please feel free to contact us using the CONTACT section.
We apologize for the inconvenience, but we appreciate your continued patronage.
WIND AND SEA